Refund policy

The Specialist Guarantee We stand by the mechanical logic of our products.

  • 30-Day Evaluation: You have 30 days from delivery to evaluate your build. If it does not meet our high-tolerance standards, you may return the unassembled kit for a full refund.
  • 100% Parts Guarantee: If your kit is missing a piece, we do not require a return. We will airmail the missing component at zero cost to you immediately.
  • Damage: If your box arrives crushed, contact support with "Visual Intel" (photos) for a priority replacement.